Operational Excellence

Making Sense of Knowledge Management Systems (KMS)

Knowledge Management System (KMS) is the brain of an organization. Like the human brain, which captures knowledge using different senses, KMS should also capture Organizational knowledge through different channels.

Operational Excellence Transformations


“Knowledge is for investigation, not for belief” Knowledge is a function of the context in which it is applied. Context changes continuously. So something considered as the knowledge in a context may not be relevant in another context. So blindly believing and applying is dangerous.