Categories Operational Excellence Product Management Transformations Leadership Post author By Chandra Post date February 14, 2016 A leader should have the courage to take the right decisions at the right time. Courage comes from confidence. Confidence comes from knowledge. Knowledge is a function of data, context, and culture. Share this:TwitterFacebookLike this:Like Loading... Related Tags Change Management, Culture, Leadership ← A Critical Element in Change Management → 4S Approach for Operations Transformation